LIBERTY - Residents have inundated township trustees the last six months with complaints of a lack of recycle pickups. Several officials with Republic Services / Allied Waste met with trustees Tuesday afternoon to discuss the issues.
"The frustration of the community not being able to contact you was a big part of the problem," Administrator Pat Ungaro told Allied Waste representatives during the special meeting at the township Administration Building.
John McGoran, area manager of municipal services with Allied Waste, said the problems stem from the company's recent work stoppages which started in March.
"When those stoppages happened, our phone systems crashed," McGoran said. "We are well on our way to having a new phone system installed. It's not something you can just do overnight. You have to put new lines in the building and have computer programs built.
"So, we're working on that," he said.
Allied serves more than 100,000 customers, with contracts in a number of area cities and townships. Workers began returning to the job in April, and union members unanimously ratified a new contract on Aug. 11.
In other business
At a special meeting Tuesday, trustees:
Passed a resolution transferring the balance of the remaining fund adjustment amount due the fire fund from the police fund in the amount of $55,000 to complete the correction following the 2008-09 decision to pay police salaries using fire department funds. The remaining balance will be paid with $25,000 today and the balance of $30,000 to be paid by Dec. 31.
Passed a resolution determining that the owner's maintenance of vegetation, garbage, refuse and other debris upon the property at 3586 Staunton Drive constitutes a nuisance.
Customers should see a return to normal waste pickup service, according to McGoran.
"Labor pool, work stoppage and our ability to communicate internally and externally were the issues that would have led to this," McGoran said. "We're well on our way to fixing the issues."
Trustee Jason Rubin said the board was satisfied with Allied Waste's response during the 45-minute long meeting.
"I didn't have one call today, which is a good sign," Rubin said. "Over the last six months, I've had calls all the time (about recycling not picked up). We're happy with the situation and what we heard today."
In addition, trustees discussed issues with complaints relating to Girard water service. In the past, Girard has expressed concern regarding water pressure. Trustees said many of those problems have been worked out, but a lack of customer service and communication remain at issue.
"We're going to meet with the commissioners at some point to discuss our options," Rubin said.
Liberty is under contract with Girard to supply water for another six years.