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Ticketmaster loses another NE Ohio venue

January 4, 2010 - Andy Gray
Starting Wednesday, concertgoers no longer will go through Ticketmaster to get tickets for shows at House of Blues in Cleveland.

Tickets for HOB shows will be sold online at and and can be charged by phone at 877-598-8703. In addition to the HOB box office, tickets also will be available at select Blockbuster Video locations.

The move doesn’t come as a surprise. House of Blues is controlled by concert promoter Live Nation, which has been taking control of ticketing for its shows whenever possible. HOB made the switch now, I’m guessing, because its existing contract with Ticketmaster expired.

The overwhelming majority of concertgoers these days purchase tickets online with a credit card, but the move does cause some problems for local concertgoers who don’t have computer access and/or don’t have a credit card.

The nearest Blockbuster stores with ticketing capabilities are in Solon and Monaca, Pa., according to the map on Blockbuster’s Web site. In other words, if you want to buy tickets in person and pay cash, plan on driving for 45 minutes to an hour to do so. Local concertgoers have the same problem with Quicken Loans Arena, which use Drug Mart stores as its ticketing agent. The nearest outlets are Kent and Chagrin Falls.


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