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Thur. 4 p.m.: Internet outage caused by damage to fiber line

WARREN – Century Link is attributing today’s widespread Internet outage to a fiber line cut inadvertently by a third-party contractor. The incident occurred this morning.

The damage is affecting both internet and voice call services, according to a spokeswoman from Century Link.

She said in emergency situations, customers will be able to dial 9-1-1; however, some will need to provide their location information to emergency dispatchers.

The company did not give a timeline for the repair but said technicians “are working as quickly as possible to restore services.”

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